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Ancillary Strategy Analyst

Crawley, West Sussex  Further Information
Job Type
Salary: Competitive per annum plus excellent benefits
Contract: Permanent

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The VHQ, Crawley, West Sussex
Closing date: 17 February 2019

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In a nutshell

In this exciting Virgin Atlantic Airways (VAA) role you'll be pivotal with your input and support in the day to day delivery of VAA’s worldwide Ancillary strategies and performance. With your expertise you'll recommend the framework for VAA’s Ancillary product budget, including channel and product breakdown and provide insight and reporting on the performance of the ancillary budget, supporting Line Manager. 
As an expert in your field you will be responsible for: monitoring and managing ancillary product initiatives; identifying and suggesting opportunities to support the performance goals and promote awareness across the business. You will support the budgetary planning cycle of 12 months, with monthly reporting responsibilities and ensure the delivery of ancillary strategies in collaboration with the wider Commercial and Customer key stakeholders.

Day to day

Lead and manage assigned ancillary product portfolio to meet key deliverables and revenue targets
Through scientific and forensic knowledge of the market and continual evaluation of the competitive landscape, make recommendations on strategies to optimise VAA’s ancillary revenue generation
Bring together key stakeholders across the business to shape ancillary strategies and product objectives
Plan, lead and implement strategies in collaboration with Digital, Marketing, Technology, Customer Centres, Airports and Inflight teams to optimise ancillary performance
Manage relationships with applicable product & system suppliers
Responsible for ensuring legal & regulatory compliance for ancillary product sales, working closely with Legal & Finance departments
Input to ancillary budget framework & reforecast on an annual basis, following best practice budgeting methodologies
Responsible for maintaining ancillary pricing and managing requests for change; assist/input into the in delivery of new technical functionality to meet commercial and customer needs and objectives
Support Line Manager and channel performance managers in analytics to manage sales channel & touchpoint performance
Periodically present strategic pricing approaches to take account of market performance through thorough analysis and make recommendations whilst maintaining alignment with VAA pricing strategy objectives
Work on and deliver assigned projects, including planning, research and implementation to deliver to successful conclusion
Identify opportunities for growth; recommending initiatives and or new products to optimise ancillary revenue contribution, including business case creation where applicable

About you

Do you have advanced knowledge and practical application of Excel? Are you educated to degree level in statistics, economics, aviation, business or have experience in a related discipline? Then this could be the role for you.
With demonstrable ability to interpret, analyse, manipulate and present significant volumes of data you’ll have exceptional analytical & numerical skills with proven application to solve complex business problems. The ability to strategically plan and implement, alongside experience in project delivery is strongly preferred.
With experience in data analysis & visualisation tools: Alteryx, SAS, SQL, Tableau or similar you’ll have the ability to take accountability and ownership of your area of responsibility. Using your excellent interpersonal and communication skills you'll have the ability to present in a structured manner and have proven experience in communicating complex messages to various audiences.
Demonstrable experience in delivering analysis to a high standard and working to deadlines in a fast paced, dynamic environment is essential, alongside the ability to use organisational skills to prioritise and multi task. If you have strong negotiation skills and ability to influence others, alongside the above, then we'd love to hear from you.

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger 
Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.
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To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited CVs.

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