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Surveyor - Quality Assurance

The Base, Fleming Way, Crawley, RH10 9LX
Job Type
Flight Operations
Salary: Competitive per annum plus excellent benefits
Contract: Permanent

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The Base, Crawley, West Sussex
Closing date: 31st December 2018

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In a nutshell

This is a fantastic opportunity for a Surveyor - Quality Assurance to join the Flight Operations department at Virgin Atlantic (VAA). You will ensure that VAA maintains its operation to the highest possible airworthiness standards as required by the company, UKCAA, EASA and IATA.

You will perform global surveillance and audits over the entire spectrum of the company’s aircraft engineering, flight operations and ground operations activities. This will include those companies contracted to repair, overhaul and maintain the aircraft and their component parts, or supply any service to VAA that could affect engineering, flight or ground operational standards.

The purpose of this activity is to identify any deficiencies within VAA or external contracted agencies to ensure compliance with the appropriate regulations and conformance to company policies and procedures.

Day to day

Ensuring that all regulatory and legal requirements, statutory responsibilities and directives pertaining to the airline's operations are in compliance.

Ensuring effective decisions are made that will deliver the highest technical and operational standards.

To carry out effective audits and reviews of all areas of Flight, Ground and Engineering Operations and to report any discrepancies in a timely manner.

To monitor organisational, regulatory (EASA, UKCAA) and internal process changes and update the audit checklists accordingly to ensure continued compliance.

Liaise, guide & advise all area’s involved in new products or procedures that affect airworthiness & operations and ensure continued compliance as required.

Maintain oversight of the management system across VAA in order to assure our AOC.

Carry out reviews and audits in order to provide safety and security assurance of all operations (front line and back office).

Carry out planned audits as determined by the published audit schedule in accordance with the procedures laid down in the Quality Manual.

Carry out audits on all activities related to flight operations to ensure that high standards of aircraft operation prevail and that manufacturer and authority recommendations are adopted.

Carry out audits on flight and ground operations at base and line stations plus any subcontractors used by Virgin Atlantic.

Carry out audits on aircraft to ensure that high standards of maintenance and workmanship prevail, and that mandatory modification and inspections have been incorporated in accordance with the manufacturers and authorities’ requirements.

Survey the aircraft maintenance at base and line stations plus any contracted sites used by Virgin Atlantic.

Carry out reviews to ensure continued oversight of airline partners.

Through quality assurance/compliance monitoring activity, support, develop and assess quality controls’, ensuring continuous improvement is achieved across the business.

Issue Dispensations, Extensions and Variations to operational and technical EASA requirements (subject to holding the relevant authorisation).

Carry out Airworthiness Reviews, extending and renewing Airworthiness Review Certificates across the fleets.

Engage with project working groups where required in order to ensure continued compliance through change.

Assist all areas of the business with advice on regulatory and airworthiness matters.

In respect of aircraft acquisitions and imports, liaise with the relevant authorities, manufacturers and owners in order to ensure aircraft are suitably certified.

Provide assurance to the business through oversight of operating partnerships.
Review and authorise approval and license applications.

About you

As a quality assurance surveyor, you will have pilot or equivalent ground or flight operational experience or licenced/degree level aircraft/Part M engineer ideally coupled with experience in a supervisory or management position. Working knowledge of UK DfT NASP and US DoHS TSA aviation security requirements is advantageous.

Audit experience of Flight Operations, Ground Operations, Aviation Security or Aircraft Maintenance and holding a Lead Auditor qualification or equivalent experience would be advantageous. A wide knowledge of ANO and EASA-OPS aircraft operational requirements highly desirable. Additionally, knowledge of EASA and UK CAA aircraft maintenance and continuing airworthiness requirements.

You will be a strong communicator and have the ability to negotiate at all levels up to and including Director level at external companies. This role will require ad-hoc travel, so you may be able to travel overseas at short notice and to be flexible when immediate changes to the audit schedule occur. If the above sounds like you, we would love to hear from you!

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger 
Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.
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