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Senior Manager In-flight Services (Food & Beverage)

Location
Crawley, West Sussex  Further Information
Job Type
Inflight Services
Ref
151384
 
Salary: Competitive plus excellent benefits
 
Contract: Full-Time, Permanent 
 
Location: Crawley, West Sussex (with flexibility for International travel)
 
Employer: Virgin Atlantic 
 
Closing date: 19 August 2018
 

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In a nutshell

Are you a foodie with a love of aviation? Do you have what it takes to be famous for food from 0-35,000 feet and to transform our Food & Beverage offering?
 
We have an exciting opportunity for a Leader to spearhead our global Food & Beverage proposition: From the ground to the galley, every year we serve nearly 6 million customers via our 11 Clubhouses and 22,000 flights.
 
As Senior Manager Food & Beverage you'll lead a team to flawlessly deliver, improve and innovate our food and drink offering. You'll balance the need to be financially prudent, operationally efficient and commercially astute (within safety & quality standards) while exceeding customer satisfaction.
 
If you are a self-motivated collaborator with a creative thought process and a passion for food innovation, we'd love to hear from you.
 

Day to day

You will develop our cohesive and unique food & beverage proposition (encompassing food style, food characteristic, menu profile, menu print, sustainability programme and communication strategy)
 
Owning the supplier relationships and performance management you will be accountable for the delivery of an effective and efficient Catering Inflight Services operation
 
Maintaining an external focus, you’ll represent Virgin as cutting edge and keep a keen eye on external trends across the catering and food retail industry
 
Driving culinary excellence, you will support Customer Experience(CX) input to the development of the Virgin Atlantic food vision and into a detailed concepts and a strategic plan
 
You will deliver positive and inspirational leadership to the Food & Beverage Team, promoting strong employee morale and cultivating a culture of high performance within your team, across the organisation and with our third party suppliers
 
You’ll ensure the continued delivery of a safe and secure operation in terms of security, food safety and all aspects of supplier activity
 
Building and implementing the Food & Beverage commercial plans you’ll maximise value from spend to improve the customer offer
 
You’ll own the budget performance including provision of business case or investment proposals to support customer investment strategy
 

About you

Awareness of current food trends and leading cultural cuisine.
 
A stimulating communicator and dynamic storyteller you'll bring ideas to life. You'll be a credible influencer who can quickly build close partnerships with internal and external counterparts. Constructively managing and influencing whilst maintaining collaborative relationships is key.
 
Experience of supplier relationship management including a clear understanding of the impact of culture.
 
As well as previous successful delivery of significant transformation activity through both direct and third party contracts, you'll have extensive project/programme management experience.
 
This is a global role, therefore ability to travel at short notice is essential.
 
Are you a strong commercial thinker with a sharp mind, and do you meet the above criteria? If so we'd love to hear from you.
 

The perks
 
Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies.
 
 
Be yourself - our differences make us stronger
 
Virgin Atlantic and Virgin Holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.
 
Click here to follow us on LinkedIn and view our latest company updates and current live vacancies.
 

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