Job details

Modify Search Criteria

Full description

Job Details

Group Sales Executive

Crawley, West Sussex  Further Information
Job Type
Salary: Competitive per annum plus excellent benefits
Contract: 12 months fixed term/secondment

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The VHQ, Crawley, West Sussex
Closing date: 18 July 2018

Back to search results

In a nutshell

In this exciting role you’ll successfully generate revenue for Virgin Atlantic Airways (VAA) and Delta Airlines (DL) by negotiating competitive group rates for Travel Agents, Tour Operators, Group, Conference and Incentive organisers. You will co-ordinate globally the service delivery requirements of each group, whilst using value added selling skills to build customer commitment and increase revenues in line with annual revenue targets

Day to day

Negotiate, influence and generate revenue within framework of set Terms and Conditions
Gather market intelligence, consolidate and communicate market information such as competitor activity to use in account planning activity
Ensuring calls and emails are answered as per SLA in place.
Creating a positive efficient environment for Groups Agents to converse
Generate and qualify new business opportunities
Create and implement a personal development plan which identifies actions to improve performance and achieve annual targets and career goals
Create and deliver sales activity plans and account strategies to protect existing revenues, maximise new revenue generating opportunities
Build and maintain relationships at senior management level between VAA and its B2B base to secure long term revenue streams and life time value customers

About you

Do you have good interpersonal skills with a level of diplomacy? Do you possess the ability to manage customer expectations and deliver bad news if necessary? Can you work accurately and under pressure, dealing with a variety of situations simultaneously? Then you could be who we’re looking for.
A strong attention to detail and organised approach to work is a must for this role as well as a working knowledge of a GDS system along with a good working knowledge of IATA fares and ticketing. If you have a sound knowledge of Virgin/Delta products/services then this will stand you in good stead.
Evidence of working well as part of a team is essential with a level of commercial awareness; previous experience of working in a Sales environment would be advantageous. You will demonstrate excellent presentation, negotiating and influencing skills and of course effective time management capability. If this sounds like the role for you then we would love to hear from you!

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger 
Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.
Click here to follow us on LinkedIn and view our latest company updates and current live vacancies.

To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited CVs.

Back to search results