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Co-ordinator - Payroll Services

Crawley, West Sussex  Further Information
Job Type
Organisational Development / HR
Salary: Circa £21,000 per annum  dependant on experience
Contract: Full time, 8 months secondment/ fixed term

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The Base, Crawley, West Sussex
Closing date: Sunday 21 January 2018

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In a nutshell

In this role you will provide an efficient and effective Payroll service to all Virgin Atlantic and Virgin Holidays employees. You will ensure that all employees are paid accurately, on time and in line with HMRC legislation providing clear and consistent advice on any Payroll related queries.

Day to day

Payroll Processing

You will take responsibility for the input, validation and authorisation of all permanent and temporary payroll changes, thoroughly audit input to ensure accuracy, process monthly downloads and make manual adjustments to pay as required. End to end processing for Starters and Leavers.

Preparing complex calculations including arrears, overtime, unpaid leave, maternity payments ensuring that the correct legislation is applied.

Reviewing monthly reports and processing all reconciliations required at the end of the month, carrying out checks to ensure accuracy.

Preparing and setting up monthly payments to employees via BACS and to third party providers.


With a full understanding of the UK PAYE system, you will be reconciling all payments prior to submitting to HMRC, carry out Salary Sacrifice eligibility checks and all statutory payments in line with legislation SSP, SMP etc including processing Court Orders, Tax Code Changes, Tax Credits and Student Loans as required.

You will provide accurate information upon request ensuring Data Protection compliance. Ensure that Contribution Agency HMRC legislative procedures are applied in accordance with company procedures. 
Customer Service

You will deliver an efficient and effective Payroll service, providing accurate advice on queries relating to an individualís pay as well as responding to queries from managers, employees and external companies such as HMRC and third parties.


You will calculate and pro-rate employees pay and associated allowances as well as under and over payments where applicable. You will be making pay adjustments in accordance with our Income Protection scheme.

About you

The ideal candidate will have proven experience in Payroll Administration procedures as well as customer service and excellent administration skills. You'll need to be confident and proficient in Microsoft Word, Excel, Microsoft Outlook and data entry, have excellent attention to detail and be able to plan and prioritise your own workload. You will have the ability to work under pressure meeting strict monthly and year end deadlines with an ever increasing workload therefore resilience is key. Previous payroll experience would be desirable but is not essential. Ideally you will have experience of Oracle HRMS, although not essential.

An excellent team player, you'll be able to build relationships quickly at all levels throughout the company and have excellent customer service skills. You will have excellent technical, analytical and mathematical skills, with the ability to effectively communicate both verbally and in writing. Excellent time management skills with the ability to prioritise and plan your own workload is essential to this role.

If you are proactive, self-motivated and able to work under your own initiative and this sounds like the job for you then we would love to hear from you!

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. Beyond a whole world of travel opportunities, we also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies.

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To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited CVs.

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