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Team Manager - Payments

Crawley, West Sussex  Further Information
Job Type
Salary: Competitive dependant on experience
Contract: Full time, permanent

Hours: 37.5 hours per week, Mon - Fri 09:00 - 17:30
Location: The VHQ, Crawley, West Sussex
Closing date: Sunday 28 Jan 2018

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In a nutshell

In this role, you will have responsibility for managing the team of Payments Advisors based in the UK and India. You will be accountable for the timely and accurate release of all payments across all areas of the Virgin Atlantic Airways group, whilst maximizing and ensuring optimum usage of working capital.

With effective stakeholder and team management, you will ensure that agreed service levels and KPIís are met, and provide accurate and timely management reporting on performance. You'll also be responsible for providing accurate payment cashflow forecast information into the Treasury function.

Identifying and implementing continuous improvements to payments, cashflow forecasting, banking and reconciliations processes, designed to manage risk, reduce costs, and improve service delivery and efficiency will be key in this role. And you'll ensure that all work is carried out in accordance with industry rules, standards and regulations.

Day to day

Managing the onshore and offshore payment function to ensure that all payment KPIís and SLAís are met. Ensuring that key stakeholders are managed and kept fully informed of current/future status.

You will lead, manage and develop the team and their performance in accordance with our process and policies, brand values and behaviours.

Always seeking continuous improvements to payment processes, improving efficiency and reducing risk.

Successful delivery of new projects and initiatives as required by the business.

Producing accurate cash flow reporting and forecasts. Partnering with the Treasury department to support the management of bank accounts and banking systems.

Ensuring that payment activity is in line with industry rules and regulations. Acting as liaison for all internal and external audit reviews within the Payments team.


About you

To be successful in this role, you will have experience of working within ERP environments (Oracle preferred) along with a good knowledge of the Purchase to Pay cycle. You'll also have familiarity with governance principles and payment controls. If you have a Finance or accounting qualification this would be advantageous.

We are looking for someone who has experience of managing and coaching a team who has excellent communication skills, both spoken and written. You will also be numerical and methodical with a high level of attention to detail and have the ability to identify and drive process improvements.

If you enjoy leading a team, have great interpersonal skills with the ability to liaise with staff at all levels and this sounds like the role for you then we would love to hear from you.


The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. Beyond a whole world of travel opportunities, we also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies.

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To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Atlantic employees. Virgin Atlantic is not responsible for any fees related to unsolicited CVs.

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