As Information Services Manager, you'll be responsible for managing the Information Services team which consists of Engineering Technical Publications and the Engineering Technical Library.
You'll be responsible for providing an efficient and effective Information Service to the Part M and Part 145 organisations of the airline ensuring that data is maintained and current at all times.
Ensure all departmental procedures are maintained, kept current and are reviewed in line with regulatory requirements
Ensure all regulatory EASA/FAA requirements associated with documentation and data are managed in accordance with agreed SLAs and policies
Ensure all Safety related manual amendments are implemented in line with agreed SLAs and prioritization
Manage relevant Health and Safety assessment programs to ensure a safe working environment is maintained for all staff
Ensure agreed headcount is maintained in accordance with approved budget requirements
Ensure OEM data revisions and releases are managed, distributed and communicated
Ensure all e-delivery data is compiled and distributed in-line with OEM schedules
Ensure e-man and eDoc Browser data updates are managed and maintained in accordance with agreed SLAs
Ensure future enhancements, improvements with ADOC and Toolbox Authoring software packages are managed with OEMs
Ensure attendance at relevant OEM workshops, conferences is maintained to ensure VAAs continual involvement in product development
Ensure all relevant 3rd Parties and VAA outstations are provided with the relevant data access to support VAA Operations
Reporting of overdue and on review technical documents
Ensure all relevant Sharepoint sites and departmental workload trackers are used
Ensure all Staff have Performance objectives set in line with Business requirements both short and medium term
Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. Beyond a whole world of travel opportunities, we also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies.
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